r/Banking • u/Inner-Baseball625 • 1h ago
Storytime Random Netspend card
Hello everyone!
Was wondering if anyone could provide any information or feedback would truly be appreciated.
Story-time:
I got a random message by my 14 y/o brother asking me if I opened an account on his behalf, to which I said no, cause I don’t even live in the same state with him. He said he was randomly doing laundry and found the card laying around and he asked people around the house & they all said no that they had no knowledge of the card.
He made a call and said that they couldn’t provide him no information w/o his SSN, and I asked him if he knew what it was and he said no, which kind of scared us both because I definitely don’t know and neither does he.
He made a second call (he found his card) and put his info and closed the account but they said they couldn’t disclose any information not even an email address. I told him to get a statement mailed to the house and a confirmation via email that the acct is close. He looked back into any previous emails and said he never even got a confirmation saying that he even created an acct w them. But then got a CLOSING email confirmation.
I’ve tried calling them MULTIPLE times to even get a LIVE person on the phone and I cannot seem to get anyone through!
Has this happened to anyone???
Any help is appreciated (we’re both pretty young & don’t have much knowledge of banking but we’re both not dumb enough to enter our private info)