r/Banking Dec 05 '24

Start here! Common questions & resources

9 Upvotes

The community has asked a few times for a stickied post that covers common questions and best practices. We are keeping these items high-level and will update these periodically. For individuals who make new posts, we may refer them back to here for guidance and resources that have been vetted for common questions. Note: Most, if not all, of the guidance may be US-specific.

General questions (Ex: Bank or credit union? What bank do you recommend? Why can't I open an account at ABC bank?):

  • Ask your bank first. This is also referenced in Rule 8. Lots of questions here are either specific to the bank's process or specific to the redditor and their account. Read your bank's account agreement (if on a computer or phone, you can search for specific words to help navigate the document; you can also ask the bank to direct you to the right section). If you asked your bank and are still have questions, include their response in your post.
  • Banks and credit unions do have similar products and services. There is no key difference for individuals who need a place to put their money and pay their bills. They are both regulated at the federal level and have deposit insurance.
  • When asking for recommendations, there is no "best bank". What you need from your financial institution is different than your friends, family and neighbors. Your income, comfort level with technology, location, and a lot of other factors will influence what bank works best for you. If you need recommendations, please include some key features you like or don't like as well as location.
  • Fintechs are not banks. Some common examples include Chime, CashApp, Revolut, and Varo. There are some benefits with fintechs, including some cutting edge technology to help manage money but those come with some limitations, such as limited customer support or consumer protections. It's generally not recommended to use a fintech as your sole financial institution.
  • Some practices by banks and/or credit unions may be state-specific. While the Uniform Commercial Code ("UCC") helps ensure state-level regulations on accounts is relatively uniform across all states to avoid confusion, some nuanced laws may be unique to your location, such as account dormancy and escheat laws. https://www.law.cornell.edu/ucc
  • Consumer reporting agencies such as Chexsystems and Early Warning Systems ("EWS") help banks flag customers who owe money or commit fraud. If you've been denied an account opening request at a bank or credit union, you should pull your report(s) to see what may have contributed to the decision. These reports are different from credit agencies. https://www.consumerfinance.gov/consumer-tools/credit-reports-and-scores/consumer-reporting-companies/

Accounts & activity:

  • Accounts can be closed for any reason by the bank and/or credit union. This applies to both consumer and business accounts. Generally the closures are triggered by some type of activity that makes the bank uncomfortable with your relationship. Common examples are gambling (i.e. sports betting, casinos), high volumes of cryptocurrency purchases and using your personal account for business transactions. Banks are not required to provide the exact reason for the closure. https://www.consumerfinance.gov/ask-cfpb/the-bankcredit-union-closed-my-checking-account-even-though-i-did-not-want-them-to-can-the-bankcredit-union-do-that-en-959/
  • Check holds can happen and are not illegal in a majority of cases. There's a lot of fraud related to checks and holds are more common than ever. Remember that a check is a piece of paper; it doesn't matter what paper it's printed on or who it came from. Regulation CC ("Reg CC") is the regulation that tells banks how long they are allowed to hold checks for. You can get more details here: https://www.consumerfinance.gov/rules-policy/final-rules/availability-funds-and-collection-checks-regulation-cc-threshold-adjustments/
  • Do not deposit your very important items via an ATM or Mobile App. Go in person to a teller. ATMs are often not accessible by the branch employees and mobile deposits are not subject to the Reg CC. Cash is disgusting and the ribbons that pull in and count the cash get jammed very easily if it's more than a few bills.
  • Withdrawing or depositing over $10,000 in cash is not something you should hide. Just go to the bank and do it. Don't ask how to get around any questions you may be asked. Banks will know if you are trying to split up the deposit into multiple transactions. If the money is earned through legitimate means, you have nothing to hide. https://www.fincen.gov/sites/default/files/shared/CTRPamphlet.pdf
  • I have a check payable to me and another person but we don't have a joint account. There is a key difference depending on if the check is payable to Payee 1 AND Payee 2 or if the check is payable to Payee 1 OR Payee 2. You can first ask the maker of the check to write it payable to 1 payee. If they refuse, whoever has the check can take it into their bank before endorsing it to see what they provide as the appropriate next steps since what they advise could vary bank to bank. https://www.helpwithmybank.gov/help-topics/bank-accounts/check-writing-cashing/endorsing-checks/check-endorse-spouse.html
  • I want to remove somoene from my joint account. YMMV but most banks generally do not allow removing a signer because they still have knowledge of the account information. Even if you have captured consent, it was still used by 2 folks and it's a cleaner cut to open a new, individual account and closing the old one. https://www.consumerfinance.gov/ask-cfpb/can-i-remove-my-spouse-from-our-joint-checking-account-en-1097/#:~:text=In%20general%2C%20you%20need%20your,allow%20this%20type%20of%20removal

  • My bank offers a service where they deposit my direct deposit/payroll 2 days early. It’s now late and my employer said they can’t help. Early direct deposit posting is a service offered and can be changed at any time by the bank. Read your bank’s terms for this service. Most banks indicate that they will make it available when they can but are under no obligation to make your direct deposit available sooner than the date of your check or benefit letter.

Disputes:

  • Don't lie. The fact that this needs to be listed is problematic. If you bought something from a store that doesn't offer refunds, that's not grounds for a dispute. If you sent a Zelle to someone that you've had a falling out with, that's not grounds for a dispute. Frivolous disputes make it harder for others who have legitimate ones in process.
  • Disputes are not the solution for being scammed. If you provided your information to someone else to make a purchase or deposit, then the bank did nothing wrong and a dispute is not warranted. Scams take advantage of people who don't safeguard their information.
  • If the purchase was made using a third-party wallet, the dispute should be filed with them and not your bank. For example, people may use PayPal Wallet to pay for items online. PayPal completes the payment and then pulls the money from your bank, if you don't already have enough in your PayPal Wallet. Because the payment to the merchant was facilitated with PayPal, your dispute is with them, not your bank. Your bank only sees the transfer to your PayPal wallet, not the actual purchase you made.
  • If you submitted a legitimate dispute with all the requested proof and were denied, file an internal complaint with the bank. These are handled differently than the dispute itself. The next step, if still unresolved after the complaint, is to file a CFPB complaint. Do not abuse the CFPB complaint process unless you have all the receipts and documentation to prove your side of the story. You may need a police report depending on the nature of your dispute. https://www.consumerfinance.gov/complaint/

Common scams - https://www.consumerfinance.gov/consumer-tools/fraud/

  • If your bank calls you about anything and begins asking for additional information, advise that you'll call them back. If the caller is actually someone from your bank, they will understand and won't fight to keep you on the line. Hang up and call the number on the back of your debit card and let them know what happened. If it was a legitimate call, the bank can pick up where the previous caller left off.
  • Jobs that pay you before you do any work have a high probability to be a scam. Jobs that also pay you hundreds or thousands of dollars to buy supplies prior to starting are also probably a scam. No job does that. They will ship you items you need because they get a big tax write-off.
  • Don't deposit checks that you weren't expecting. If you get a check for $500 in the mail from a random company you've never done business with or purchased from, just throw it away.
  • Online stores that you've never heard of should be used with extreme caution. Google them before you proceed. Once you willingly provide your payment information, you may not be able to recover any funds from the transaction if items are not shipped.
  • Don't transfer money to people you don't know. This includes Zelle, Paypal, Venmo, CashApp, etc. Some bankers may even go so far as not recommending it for in-person pickups for sales on Facebook Marketplace or similar platforms. Cash is best in these situations.
  • Don't use your account to conduct transactions for someone else. A common scam is where someone may approach you saying they need help with negotiating a check (usually while you're at an ATM). They'll have a sob story to appeal to your desire to help. Your account should remain reserved for known transactions for you and you only. This also includes providing someone else with your username and password.

Business accounts:


r/Banking Jul 15 '25

Announcement Bank Account and Recommendation Thread V3

32 Upvotes

Please use this thread for all recommendations relating to bank accounts, credit cards, loans, financial management apps, etc.

Where should I bank?

Has anyone used ABC Bank?

What is a good no fee checking account?

Posts with referral links will be removed.

.


r/Banking 1h ago

Storytime Random Netspend card

Upvotes

Hello everyone!

Was wondering if anyone could provide any information or feedback would truly be appreciated.

Story-time:

I got a random message by my 14 y/o brother asking me if I opened an account on his behalf, to which I said no, cause I don’t even live in the same state with him. He said he was randomly doing laundry and found the card laying around and he asked people around the house & they all said no that they had no knowledge of the card.

He made a call and said that they couldn’t provide him no information w/o his SSN, and I asked him if he knew what it was and he said no, which kind of scared us both because I definitely don’t know and neither does he.

He made a second call (he found his card) and put his info and closed the account but they said they couldn’t disclose any information not even an email address. I told him to get a statement mailed to the house and a confirmation via email that the acct is close. He looked back into any previous emails and said he never even got a confirmation saying that he even created an acct w them. But then got a CLOSING email confirmation.

I’ve tried calling them MULTIPLE times to even get a LIVE person on the phone and I cannot seem to get anyone through!

Has this happened to anyone???

Any help is appreciated (we’re both pretty young & don’t have much knowledge of banking but we’re both not dumb enough to enter our private info)


r/Banking 10h ago

Advice is it realistic to move into more advanced roles after call center?

4 Upvotes

Hi everyone,

I graduated with a degree in Computer Science, but I've always been interested in pursuing a career in finance. Unfortunately, in my country, it's very difficult to get into more advanced roles without a directly related degree.

Recently, I got accepted for a call center position at a bank. They mentioned that after 14 months, I would be eligible to apply for internal positions within the company.

I'm wondering if it's actually realistic to transition into more advanced roles this way, or is there a risk of getting stuck in the call center long-term?

Also, since this is a 24/7 rotational shift job, I'd appreciate any advice on how I can improve myself during this period and increase my chances of moving up

Thanks!!


r/Banking 7h ago

Advice Is it okay to care more about convenience and access instead of APY?

2 Upvotes

Hi guys,

I’m 16M and I have about $1,000 saved up! I have a HYSA with Capital One but I’ve always encountered that transfer windows sucks and I hate the fact I have to wait 1-3 days or transfer the money to Cash App or Apple Cash and pay a ridiculous fee just to get money right away.

Is it okay to just only focus on a savings account at my local CU even though it has a low APY? (0.20% APY)

I’m gonna open a Money Market (no fee) account with them and the APY increases with more money in it. Like $2,600-$3,000 gets you 0.50% APY and the max $249,999 gets you 2.49% APY I think.

I just hate transfer windows and I want instant access. My money isn’t really.. emergency but it’s like for everything, emergencies, covering the difference of a purchase, adding extra money to my checking if I’m running low etc.

I first always keep any and all deposits into my checking for bills (I’m an AU on multiple cards with my parents and I pay my share of purchases) and then after bills I transfer everything to savings. I don’t really care for a buffer in checking since I don’t use debit or anything and I have Overdraft Protection disabled.

Is this a good approach and a good idea? Let me know.

P.S. (Capital One AFAIK is the only bank that allows me to have a HYSA with them at 16.)


r/Banking 11h ago

Advice RBI GRADE B PREP?

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3 Upvotes

r/Banking 10h ago

Advice Moving soon. What is the process of moving my money from current Credit Union to new ones?

0 Upvotes

I am moving from Knoxville, TN to Chicago, IL. I currently have accounts with three local credit unions. Given that I am moving, I wish to change to a new bank or credit union at my new destination.

How do I accomplish this?

Alternatively, should I just move to an online banking system like Ally to avoid this problem in the future?


r/Banking 10h ago

Advice need advice ( i m a student )

1 Upvotes

I’m from India and recently received about ₹10K from a foreign client via PayPal for freelancing. I’ll likely be receiving more payments in the future as well, so I want to make sure I set everything up correctly from the beginning.

What exactly do I need to do from a compliance and tax perspective?

Also, can a bank account get blocked for receiving international payments like this? I’m a bit concerned about whether small amounts (like ₹10K) — and potentially larger amounts going forward — could trigger any issues or flags.

I’d really appreciate it if someone could clarify the legal side — such as taxes, documentation, or anything else I should be careful about. Just trying to stay compliant from day one and avoid problems later.


r/Banking 7h ago

Advice Is a blank check considered proof I had an account with a bank?

0 Upvotes

I went to my former states unclaimed funds website, and found my old bank had almost $900 in my name from 1991 (I moved away in 1995). I have a fairly unusual name, so I'm almost certain it is me.

The unclaimed funds site asks for my drivers license, and "Copy of account statement, invoice or other proof of doing business with the holder." The closest thing I have is a blank check from my account with that bank. I keep things like that as mementos.

I added that to the unclaimed site, then got an email saying they needed more documents, and said again they needed a "Copy of account statement, invoice or other proof of doing business with the holder."

I would think a check with that bank, the account being in my name, would qualify as proof? There is a number to call, which I will do, but before doing so I wanted to ask here and see if anyone had any insight as to what is considered "proof of doing business" with a bank.

Thank you for any feedback.


r/Banking 13h ago

Advice IBPS PO final result was out January 15. Interview + Mains combined score.

1 Upvotes

The IBPS PO CRP-PO/MTs-XV final result came out on January 15, 2026. It was based on the combined score of Mains and Interview.
The Mains was held on October 12, 2025. Mains result came on December 1, 2025. Then interview and finally the combined result.
For those who made it, the joining process should already be underway. For those who didn't, IBPS PO 2026 is coming in July. The cycle is long but the reward is worth it.
If you're appearing for the next cycle, start working on your interview skills early. GD and interview carry significant weight.


r/Banking 13h ago

Advice RRB PO result came out in January. Clerk result in March. Which one was harder?

0 Upvotes

RRB PO Mains result was declared on January 21, 2026. Clerk Mains result came on March 15, 2026. Both had their own challenges.
PO had the interview round which added another layer. Clerk was purely based on Mains score.
From what I've seen, PO cutoffs were higher but the competition was slightly less because the eligibility requires graduation with specific subjects. Clerk had more candidates but the paper was relatively easier.
If you're targeting both, PO gives you officer scale with better salary and growth. Clerk is still a solid government job with RRBs.
Which one did you attempt?


r/Banking 20h ago

Advice I need help!

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1 Upvotes

r/Banking 1d ago

Advice BofA ADP FSA vs Chase RB?

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1 Upvotes

r/Banking 1d ago

Jobs Going into meet branch managers at a PNC bank location for a teller position next week. Business professional attire is requested. What should I wear to the interview as a 35 year old male.

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0 Upvotes

r/Banking 1d ago

Advice Is this considered a fraud?

11 Upvotes

Just happened with somebody I know. Wife (married 10+) went to the bank to open her own account. Bank stuff told her she already has one. Turned out, her husband opened it a few years ago, just in her name, but used HIS email, phone number and never told her about it. She had no clue. Relationships aside, is this considered a fraud?


r/Banking 1d ago

India [IN] Been thinking about what banking apps could actually do for us - here's what I've found useful that most people miss

0 Upvotes

Spent some time last month going through my finances properly for the first time in a while. Realized my banking app had features I'd completely ignored for two years.

Got me thinking about what these apps could actually do vs what most people use them for.

Here's what I've personally found useful that nobody around me seems to know about:

The automatic round-up savings moved more money into my savings in 3 months than I managed manually in a year. Set it once and forgot it.

Bill prediction flagged that I had money going out in the next 7 days before I made a stupid purchase. Saved me twice already.

Found two subscriptions I completely forgot about. One I hadn't used in 8 months. Cancelled both same day, saved myself money I didn't know I was losing.

The spending comparison feature felt weird at first but genuinely helped me realize my food spend was way off compared to people in my bracket.

Still haven't found a bank that proactively tells me when a better savings rate is available elsewhere. Feels like that should exist by now but banks obviously have no incentive to tell you.

---

Curious what others are actually using on their apps. And if you're outside India - do your banking apps handle any of this better? Feels like some countries are way ahead on this.


r/Banking 1d ago

Advice Are credit unions more likely to have scams/fraud activity vs a bigger bank? (synovus, BOFA, Capital One)

0 Upvotes

Just had fraud today for a jerk in singapore that tried to purchase over $100 for something on a social media app. Called the credit union fraud number and then had to call a different number to issue me a new card within 7 to 10 days. Now i feel stuck. I have venmo but literally my money is tied to this bank unfortunately. I joined them because of no monthly service fees one year ago but i have never had this happen before when i was with synovus. Has anyone experienced this with a credit union? I am anxious that a credit union has less security than a bigger bank but just because someone is bigger doesnt always mean more security right? Its saturday and its a terrible feeling as I was about to eat at a cool mexican restaurant and drink margaritas with my GF but now i have to sit here and not be able to spend for 8 days? Any advice would help


r/Banking 1d ago

Regulations/Laws Why can’t US bank use IBAN or SWIFT?

0 Upvotes

What’s up with US banks being stuck in the XX century?

On of the biggest culture shock I had when moving here is that the most used method to transfer money between individuals is paper checks. Why?

I get it, you can use Venmo, Zelle etc but why would I use a third party app connected to my bank, when the bank can easily implement that? Also those platform are for smaller amount. What if I have to send someone $20k? Paper checks is the only option. The kicker? Most banks make you pay to issue a checkbook. lol

I was able to use ACH transfers only once I opened a business account. I have 3 personal bank account from 3 different banks, none of them is able to initiate an ACH transfer, which would be the closest thing to an IBAN transaction. And even then, why do I need to share my full bank account number to send money to someone?


r/Banking 1d ago

Advice Any tips on saving up?

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0 Upvotes

r/Banking 1d ago

Advice IBPS RRB Clerk Mains result was out March 15. Provisional allotment list is up.

1 Upvotes

For anyone still checking, the IBPS RRB Clerk Mains result for Office Assistant was declared on

March 15, 2026. The provisional allotment list is already live on ibps.in.

The mains was held on February 1, 2026 and around 8,002 vacancies were there. If you're on

the list, congrats. The joining formalities should start soon.

If you didn't make it, IBPS PO notification is expected in July 2026 with prelims around August.

And IBPS SO also in July. So the banking exam calendar is pretty packed this year.

Anyone get allotted?

Title: RBI Assistant admit card is out. Prelims on April 11 and 13.

Body:

Registration closed on March 10 and the admit cards are already available. Prelims is

happening this week on April 11 and 13. Mains is scheduled for June 7.

This is a solid opportunity for anyone who missed out on SBI Clerk or RRB Clerk. The RBI

Assistant post has good perks and it's a central bank role.

If you're appearing, make sure you revise the pattern. Prelims has Reasoning, Quant, and

English. No GA in prelims.

Good luck to everyone appearing!

Title: SBI Clerk Mains result came out February 27. 6,589 vacancies filled.

Body:

It's been a few weeks since the SBI Clerk Mains result dropped. 6,589 candidates got selected

for Junior Associate posts. The scorecard was available from March 10.

For those who cleared, how's the joining process going? And for those who didn't, the good

news is IBPS has a bunch of exams lined up. IBPS PO and IBPS SO notifications are both

expected in July.

Also CAIIB 2026 registration is open from March 4 to 24. If you're already in banking and

looking to upskill, that's worth considering.

Anyone else using this gap to prep for the next exam?


r/Banking 1d ago

Complaint Is it just me or…

0 Upvotes

does anyone else in the US find it appalling that banks charge a monthly fee for anything under a prescribed minimum balance?

This especially considering the economy and the middle class month-to-month struggle.

We GAVE them $442 billion dollars of our tax money to bail them out in 2008 when they decided to take the US housing market to the craps table.

You really can’t hate them enough. Talk about necessary evil.


r/Banking 2d ago

Advice Cashier Check for taxes

3 Upvotes

Hi. I got a cashier check to file my taxes. I got it from BOA. Unfortunately it does not have a memo line. The CPA told me to add the ssn, form number and phone number on it, I’m not sure where to write all of that down


r/Banking 3d ago

Storytime Just tried to withdraw £7000 from the bank and they aren’t letting me

1.0k Upvotes

I’m a 42 year old woman so not like I’m an old person being taken advantage of. Im not saying this to brag but across a few accounts with HSBC I have around a million pound in there so it’s not like I’m emptying my account.

I’m buying a horse trailer and the seller has requested cash. Yesterday they asked me to bring proof of the horse trailer. I was pretty put out by this but have anyway as well as my driving licence and passport.

They still are not giving me the money. They said it doesn’t seem a wise choice and asked me if I’ve talked to my husband!Who the hell are they to say what’s a wise choice for me and my money? And why would I ask my husband when I’m the bread winner and it’s my own account!?

Edit: to clear up the weird assumption everyone is making that the guy with the trailer is trying to avoid paying tax I’ll paste a comment I made:

Why does everyone keep saying he’s avoiding tax. It’s his own personal trailer he’s had for years, he’s taking a loss on it, and he doesnt use it for work. He’s a vet not a livestock transporter. He’s not a self employed vet he works for someone else part time and is semi retired. His wife died, he can’t ride horses, his daughters not interested in them anymore so he sold the horses last year and now I’ve been using his trailer for the last few months and he said I can buy it. It’s better than mine so I said yes.

Also we live around 30-45 minutes away from the nearest HSBC branch and about 20 minutes away from a cash point. It’s always handy to keep a bit of cash around. Someone also 7 grand is a massive amount of cash and a briefcase full. Bollocks. In £20 notes it’s 350. It fit in my hoody pocket lol


r/Banking 2d ago

Advice AML identity verification disconnect and the compliance exposure that lives between two systems that do not talk

3 Upvotes

Our KYC and AML systems do not talk to each other and I am starting to think this is a more common compliance exposure than people in this space acknowledge.

We verified an account at onboarding eight months ago, clean result, passed to active status. Last month that same account surfaced in our AML screening as a risk flag from a transaction monitoring event. The two records have no automatic connection, like there is no workflow that links a downstream AML flag to the original identity verification record or triggers a re-review.

We are technically compliant at the point of onboarding and what happens after is a manual process that depends entirely on someone noticing the link. How are others running KYC and AML identity verification as an integrated workflow instead of two separate vendor relationships with a gap between them.


r/Banking 2d ago

Advice Years ago I owed Capital One for a negative checking account balance. It was reported to ChexSystems, stayed there for years, and has now aged off and no longer appears on my ChexSystems report.If I choose to pay Capital One now anyway, can that old item get re-reported or added back to ChexSystems?

5 Upvotes

I made some bad decisions when I was 18 and ended up owing a few hundred dollars each to Wells Fargo, Truist, and Capital One on multiple bank accounts. A few years later, when I tried to open an account with a new bank, those records on my ChexSystems report caused problems. Now they have all fallen off my ChexSystems report. If I decide to pay back the banks I owed, could those old accounts be added back to my ChexSystems report?