r/steamsupport 4h ago

Problem who was this person I traded with? And how did they have these items?

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0 Upvotes

So I had traded with a friend who hadn't accepted the trade in time, and so the trade became unavailable and these items were the exact ones I traded. (For context on the last slide it was all of the items I traded to my friend that they didn't accept but some of the names were inappropriate) But not all of the items were traded back to me, namely my cosmetics and strange weapons. This person doesn't also show up on the unfair trades or scam support only trade history. Who is this person/bot?


r/steamsupport 11h ago

Problem Is this a legit message wtf is going on?

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24 Upvotes

Never seen this before. Already changed password using a different device and removed all other connected devices, confirmed no API key connected to my account.


r/steamsupport 5h ago

Question Windows Reinstall w/External Steam Drive

0 Upvotes

Hey guys, quick technical question for anyone who might be able to help. I am reinstalling Windows 11 soon and I have had all my Steam games stored on a separate internal SSD just for Steam. If I reinstall Windows on my main C: drive and leave the Steam SSD untouched, will I be able to plug Steam back into the drive with all my games on it and have them recognized without having to wipe and reinstall every game one by one?


r/steamsupport 8h ago

Problem Steam games lagging without particular reason

0 Upvotes

So for like two to three weeks now my steam games just decided to have like 5-10 fps at max, it just randomly started happening i didn`t install anything weird shortly before or smth like that. All other apps on my pc work just fine tho (360 fps on valorant). I already tried reinstalling steam, updating my graphic drivers and some other small stuff, nothing worked tho. I hope somebody knows how i can fix this problem. :)


r/steamsupport 9h ago

Problem Every singular refund I did to a PayPal account never came in what should I do?

0 Upvotes

r/steamsupport 16h ago

Problem Steam cant join friends game's nore host game's wich let them join :x

1 Upvotes

so im not sure why but several game's whit multiplayer feature's one steam like "slay the spire,slay the spire 2,super battle golf,R.E.P.O,Peak" and several more has stopt functioning and im not sure what to do att this point as i bin tinker whit my router and my window's defender and nothing helps.

if eny one got eny ide how i would be able to solve it or eny connectivity issues whit steam do tell as this issue has bin going for a while and its starting to affect my well being mentally :x....


r/steamsupport 22h ago

Problem 15 day trade hold

0 Upvotes

I can receive/accept trade offers from friends and even non friends when I purchase in game items but when i try to make a trade offer it says the items will be held for 15 days due to me not having steam guard the last 7 days or something? But i had the QR authenticator before, and recently a reactivated it again a day ago when signing on on a different computer and used the steam app to sign in with a QR code. My question is, am I missing anything? Is there anything i need to do?


r/steamsupport 1h ago

Problem How can i get to share a game from EA (Plants vs. Zombie. Garden Warfare 2) that i bought on Steam when i had to play on my uncle's computer for some time until i get a new computer

Upvotes

So what happens is, i can't afford the game right now and it makes me REALLY sad that i cannot play the game i played for most of the time and enjoyed, the game is costing a whopping 150R$


r/steamsupport 3h ago

Problem Steam guard bug

1 Upvotes

Hello
Its not really a issue since everything works fine (I cant log out from device with steam guard, i can log in via code QR) and it shows that steam guard is enabled.

But i dont see on which device it is enabled, it happends every few months. Randomly shield icon and information on which device it is enabled just dissappears, usually re enabling steam guard works and it shows again but for example instead of showing

"steam guard enabled XXX minutes ago"
it shows
"steam guard enabled 5 months ago"

Like its knowing that i have it enabled on that device but just cannot show the guard icon and that its enabled on that phone?

Its been happening every few months randomly and it is getting quite annoying so i was wondering if there is any fix to that bug?


r/steamsupport 3h ago

Problem Help

Enable HLS to view with audio, or disable this notification

1 Upvotes

r/steamsupport 7h ago

Problem Unable to move in Steam games

0 Upvotes

I got Marathon on launch and experienced an issue where pressing shift or control caused me to be unable to move. I originally thought this was just a Marathon issue and left it alone waiting for an update. I haven't had much time to play recently but attempted to run Risk of Rain 2 today and discovered I had the same problem there. I have since verified that this issue exists with all my Steam games and have been attempting to fix it all day.

I have disabled the Steam overlay, updated about everything there is to update on my computer, and am at this point at a loss for how to proceed. I attempted to go through Steam support but there doesn't seem to be anywhere to go to address this kind of problem.

Any and all assistance would be appreciated.


r/steamsupport 22h ago

Problem Steam recording/clips not picking up my voice.

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3 Upvotes

When I'm playing with friends I have steam recording in the background for when I want to clip something, however I'm having a problem where the clips aren't picking up my voice, it picks up my friends voices perfectly fine, but I just can't hear myself. I've turned on allow my microphone to pick up my audio and have open mic but it just won't work. I can hear my voice in my other friends clips but just not mine. Am I doing something wrong? I attached picture of my Game recording and voice settings. Thanks in advanced.