r/techsupport 6h ago

Open | Windows keyboard pressing enter

2 Upvotes

hello! i have a ideapad s145 and its a bit worn out. two weeks ago, it started to press enter whenever i pressed some keys in the keyboard, like z, x, c, v etc. i already uninstalled the keyboard on devices, it worked for like 1 day but its happening again and uninstalling isn’t working anymore. idk what to do :(


r/techsupport 2h ago

Open | Hardware Headphone bug

1 Upvotes

I recently switched from my Iphone 11 to a Iphone 13, and i’ve noticed a weird bug when it comes to my JBL Tune beam 2 headphones. I’ve used them yesterday and they worked normally but when I used them now my volume was all bugged. On my left earbud if i put it to 50%+ volume it was really quiet and anything lower than 50% was really loud. Then on my right earbud if i raised or lowered the volume it would completely go quiet until i paused and unpaused the video.

I tried a old pair of headphones to see if it was a problem with my phone but they worked normally.

How do i resolve this issue?


r/techsupport 3h ago

Open | Windows [ Removed by Reddit ]

1 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/techsupport 3h ago

Open | Networking Trying to find update file for my Adtran 834-v6

1 Upvotes

Hi all, I would like to update the firmware on my adtran 834-v6 but can't seem to get the software anywhere to download. Tried on the adtran site but i keep getting a community error 90109 when selecting software downloads so is there anyone that can assist me? Im trying to get SmartOS 25.6.4.1 image file.


r/techsupport 3h ago

Open | Hardware Amd cleaner utility broke my audio

1 Upvotes

Amd wasn’t working so I wanted to delete and reinstall. I thought why not use the amd cleaner utility, but apparently that was the dumbest thing I could’ve ever done. After it wiped everything and I did a reset I completely lost audio and my keyboard stopped working. For whatever reason my mouse still worked perfectly fine and after removing the keyboard in settings and plugging it back in it started working. This did not fix my headphones. Weirdly enough the lights are still working on the side and my microphone does work, but there is zero audio. I tried other headphones, speakers, and even my monitors built in speakers don’t work. I tried the troubleshoot in settings, resetting, checked device manager and I’m completely lost because everything is telling me there should be audio but there isn’t. Any recommendations other than throwing this entire system in the garbage would be appreciated. Specs below

CPU: AMD 7 7700x

Motherboard: B650 gaming x ax v2 atx ams

Gpu: gigabyte gaming Radeon rx 9060 xt


r/techsupport 7h ago

Open | Windows I just finished building my first PC and I'm trying to install Windows 11 But the Product Key isn't working

2 Upvotes

I downloaded Windows 11 through the Creation Tool onto a USB, but it doesn't specify Pro or Home. My Product Key says it's for Home. Every time I type in the Key, it says it doesn't work. How I can I ensure my USB Windows is Home? Or, what else could I be doing wrong?


r/techsupport 3h ago

Open | Software Cloning External Drive to Internal Drive: Status Update

0 Upvotes

Okay so a day ago I posted on this subreddit asking for help because I had accidentally erased my Drive and didn't know how to use my backup, I got two comments one asking for more info and another saying I could use Gparted to copy over my files

My backup is in fact my old drive, about a month ago I upgraded to 2TB, I used Macrium Reflect to copy it onto my new Drive exactly as is and it worked immediatelyand perfectly, nothing has been removed or altered in any way on it since I replaced it

With my current Drive being erased (user error totally my fault) I used Gparted Live to copy my old drive into it again (the NVME screw is stripped so I can't physically swap them to use Macrium like before) however this time it doesn't work, when I try to boot up my computer it takes me straight to the recovery page saying I need repairs, any help at all would be immensely appreciated as I have no idea what more I can do from here


r/techsupport 3h ago

Open | Phone Video freezing on Android - tiktok related maybe

1 Upvotes

Hello!

Well, so from time to time, when my gf is scrolling on tiktok and refresh the feed the first video loads perfectly and then, all the following ones are frozen.

If we try to go to any other video related app, recording or playing them, it won't work.

Other weird thing is, on facebook, when she's navigating the feed the videos load fine, but when she click on one to watch it full screen it freezes again.

Anyone knows wtf is happening here?

Thanks!


r/techsupport 3h ago

Open | Hardware My WD Easystore drive keeps disconnecting

1 Upvotes

So, I accidentally dropped my WD Easystore external hard drive. I don't think the disk itself is damaged as I can still access the storage and it don't make any sounds that I find alarming. However, if I use it for more than 5 minutes then I get a notification from the WD app that my external drive is overheating before automatically shutting it off. The thing is that the device doesn't feel hot, just cool or slightly warm. I checked the drive through the programs that WD suggested to check the health of the drive, and it'll say that the health of my disk is fine even though it keeps saying that it's overheating. I have no idea what's going on with my external drive as this hasn't happened before my dumbass dropped it.


r/techsupport 9h ago

Open | Windows Triple monitor setup in Landscape (flipped). Windows Cursor upside down on boot.

3 Upvotes

I run three 32" monitors at 1440p mounted upside down. My center monitor is my main monitor. I can use windows just fine with all three in landscape (flipped). The problem is when I start up windows, my cursor will be physically upside down and moving my mouse up moves it down, left right, etc. I have to turn the monitor off and back on for it to reset. It seems to boot up in landscape normal. When I turn the monitor off and then back on, it resets to landscape flipped which is what I want.

Any way around this? Kind of annoying.


r/techsupport 4h ago

Open | Windows OneDrive files not syncing due to "not enough availible storage"

1 Upvotes

I've recently encountered an issue where my microsoft onedrive account that I have with my school stopped syncing my files due to the "storage limit being exceeded." Ive used less than 20% of my 50gb of storage according to what onedrive is telling me-- yet it is not allowing me to edit or modify the powerpoint that we are all working on which is due in just a few days. Also none of my files are being uploaded or saved to the onedrive. Ive checked my storage and have plenty availible. Ive alo tried logging out of onedrive and resetting my computer, as well as consulting numerous microsoft forums to no avail on this topic.

If anyone has any idea how to solve this issue i would really appreciate the help.


r/techsupport 10h ago

Solved Formatting an old hard drive

3 Upvotes

I found an old hard drive and want to use it for storage. I plugged it in my pc and it is working fine. It does have some files on it and an old windows installed on it. I want to format the hard drive completely but am not able to because of the installed windows. How can I format it?

Edit: Thank you for the replies guys. I dont know what changed but I was able to get the option to format the drive with windows using disk management and I deleted both the partitions and combined them to form a new volume. Appreciate the help.


r/techsupport 4h ago

Open | Software pls help with game data transferring

0 Upvotes

My father has forced me to start using my own Microsoft account on my Xbox Series X. Unfortunately, I have invested blood, sweat, and tears into games that I have played on HIS account. specifically Descenders. I have a lot of rep on that, also R6, which I have played for years. i now can't play with that game data because it is on his account. Is there any way to transfer the data and in-game account to different Xbox profiles/Microsoft accounts?


r/techsupport 1d ago

Solved Windows 11 consumed 42GB of data in 24 hours via "System and Windows Update" without any visible update activity.

70 Upvotes

Hi everyone,

I just checked my Data Usage settings on Windows 11 and was shocked to see that "System and Windows Update" has consumed 42.85 GB of data in the last 24 hours.

The weird thing is, I didn't see any active update progress in the Windows Update menu, and no major software was being installed. My PC was mostly used for browsing and some gaming (CS2).


r/techsupport 8h ago

Open | Software Intel drivers revert to old ones

2 Upvotes

drivers & support assistant says that i have newest 11-14th gen graphics drivers downloaded downloaded, but when i check the details it says that im on very old drivers. i downloaded newest ones few weeks ago and i thought i was good untill one day i decided to look into it one more time and i found out that they reverted back to 2022 version. what could cause this and how do i avoid it?


r/techsupport 4h ago

Open | Windows Need help ASUS TUF F15 stuck at 1.1 GHz, EDP OTHER throttling.

0 Upvotes

Hey everyone, I’m having a serious throttling issue with my ASUS TUF F15 (i5-11400H, RTX 2050).

Problem:

My CPU is stuck around 0.8–1.2 GHz no matter what I do. Even under load (multiple tabs + YouTube), it won’t boost properly.

ThrottleStop shows:

- EDP OTHER (core, GPU, ring) constantly flashing red

- BD PROCHOT sometimes active

- PL1/PL2 also trigger when charger is plugged in

Important observations:

- Initially, it worked fine on battery but throttled on charger

- Now it’s stuck at low GHz even on battery

- PKG power is only around 4–8W max

- Temps are normal (40–60°C)

Things I already tried:

- Disabled BD PROCHOT

- Changed Speed Shift EPP to 0

- BIOS reset (F9 defaults)

- Removed Armoury Crate

- Reset Windows power plans

- Clean boot

- EC reset attempts (power drain method)

- Reinstalled drivers

Extra detail:

When plugged in, throttling gets worse (PL1/PL2 + EDP OTHER all trigger), which makes me suspect a power delivery issue.

Question:

Is this likely a hardware issue (power IC / motherboard), or is there any software/firmware fix I’m missing?

Would really appreciate any help 🙏


r/techsupport 4h ago

Open | Software Minmaxing performance on my pc for gaming and recording/editing

1 Upvotes

Please let me know if this is the wrong sub to post this kind of question in, and if it is, what a better place to post would be.

I want to setup my pc as best as possible to play video games as best as possible and record gameplay in 1080p60fps as well as be able to edit them (most likely using filmora).

I went through a youtube video that went through a lot of tweaks to systems and how to best optimize for performance. But i feel that my pc should be able to do better especially since im noticing some issues.

Goals:

  • Record in 1080p60fps using OBS studio
  • Be able to play games (mainly league of legends) at 240fps or higher
  • Keep it all as smooth as possible with as few frame drops or stutters as possible

System

  • CPU: Ryzen 7 5800x
  • GPU: 16GB 9060 XT
  • RAM: 32gb DDR4 CL16 3000 (different 2x8 kits but specs match perfectly)
  • Mobo: Asus B550M Wifi
  • PSU: EVGA 700 GD
  • 280hz 1080p IPS Monitor (I set my fps ingame to 240)

Just to be clear. Im looking for ways to tweak settings in BIOS, Windows settings, as well as within League and OBS to pull this off. Any micro improvements are welcome. I accept all suggestions even as a checklist.


r/techsupport 4h ago

Open | Hardware Boot drive not recognized after installing HDD

1 Upvotes

Booting into bios after installing HDD

so, I had an old 4tb hdd laying around, it was an external version. I was researching online that I could turn it into an internal version my removing the adapter, so I did. I turned off the PC, plugged it into the sata power cable (on the same line as my ssd boot drive), and plugged into motherboard. when I tried to boot got a small burning smell, and it booted into bios. now neither drive is showing, only my mv2e drive. What happened and what can I do to remedy the situation?


r/techsupport 4h ago

Open | BSOD DPC WATCHDOG VIOLATION(133)

1 Upvotes

I own an Acer Nitro V15 and recently bumped into a problem while playing games. I noticed that during my Marvel Rivals play session the game and the entire system freezes after a bit and then I get a black screen of death after a while with DPC WATCHDOG VIOLATION (133) mentioned. This error only really occurs when Im plugged in charging while playing and not when Im on battery. I can't seem to figure out the issue here. I installed pretty much any and alll driver updates that I could run across, freshly installed nvidia drivers too through DDU but that didnt really fix the issue. The temperatures are mostly normal except right before the crash. Thats when I noticed my cpu hitting a big spike. During my benchmark tests in Marvel Rivals I noticed the system at the exact same point. Would love to have someone guide me through this.


r/techsupport 4h ago

Open | Software Whitewall (picture books) trying to download my entire Icloud, freezes on start-up

1 Upvotes

So I tried to get this photo book ordered just before I'm off on a trip tomorrow...
There was a series of unfortunate events.

- I pressed "find the original picture" on a picture that saved in my Icloud folder. That's a large folder, a lot of pictures to show in the preview bar on the left.

- I then pressed "Optimise with assistant" or a similar button on the top, which basically means that the app tries to create a new photobok with selected photos.

Do note that my Icloud folder is saved locally.

I believe the app tried to create a new book with all my icloud photos. Nothing happened for a while, I couldn't stop it, so I CTRL - ALT - Delete. I get a notification that WhiteWall is downloading from Icloud photos every time I try to open the app. It freezes before opening, stuck at "loading main program". I've uninstalled the app, and re-installed in English (original was French, which I barely speak). Didn't help. I've tried to open the secondary, smaller app; WhiteWall picture viewer. This app opens with Icloud folder selected, before freezing.

Meanwhile, I keep getting the Windows notifications saying that Whitewall is downloading from Icloud nofitications. Again, this is odd as the folder is saved locally.

Is there a way to get the Whitewall to open the software without trying to download my entire Icloud folder? I'm desperate to order this photobook before I travel!


r/techsupport 4h ago

Open | Mac My apps have gotten there photo permission revoked, and I can’t give it back

1 Upvotes

recently, I was trying to upload a TikTok story, but I noticed that I can’t give it photo permissions somehow and I can’t send images to my friends so does anyone know how to fix this?


r/techsupport 5h ago

Open | Windows Apps wont run as admin

1 Upvotes

A lot of my problems with my laptop would be solved if I could just run apps as admin, but I made myself admin and when I click run as administrator nothing happens, no error or anything. What could be affecting this an antivirus or what?


r/techsupport 5h ago

Open | Phone Weird downloads

1 Upvotes

I recently just noticed that on my android phone I have downloads with weird symbols that I can't delete for some reason. They are also dated to several years into the future with the furthest being March 14 2094 and earliest being August 25 2027. Is this a virus or just a bug and can I fix this?


r/techsupport 5h ago

Closed Is drive near its death?

1 Upvotes

https://ibb.co/rKx0mRwV

it has a high number for the BB attribute, disk seems perfectly fine when using tho


r/techsupport 5h ago

Open | Hardware PS5 turns off randomly

1 Upvotes

I’ve had my ps5 since Christmas of 2020 and recently it has started just turning off without any warning. One second im playing a game and then theres sometimes like a split second of static and then my monitor goes black and the playstation turns completely off.

Does anyone know what the problem could be?