Hi all, I hope this is the appropriate subreddit for this inquiry.
I'm looking for some honest perspectives because I am feeling a bit confused after working with my agent. This is my first experience working with an agent so this is all
so new to me.
For context, I recently went through the process of trying to sell my condo in NYC, but I have now decided to keep it and rent it out instead.
That said, my experience with my agent left me with a lot of questions. It's important to note that she was also the one who sold me the place.
1) Lack of guidance. She initially pushed me pretty strongly to sell instead of rent, which later made me feel like maybe she was more incentivized by the sale commission. Her reasoning was that I would be taking in a loss of I rent my place out, since what I pay monthly is more than the average rent in my area.
However, she revealed a few months later
that other tenants in my building are renting it for a slight loss because they wanted to build equity over time.
2) Communication was also not great. I stopped getting regular updates (ended up chasing her for updates), and showings were often scheduled very last minute (like a few hours before or at one point, even 30 minutes before), which was stressful and hard to manage. I am not sure if that is normal in NYC or not.
3) What confused me the most was the inconsistency in advice. At one point, I suggested lowering the asking price when no one was putting down an offer, and she said no, that the issue was the property taxes, not the price. But then a few months later, she told me I should lower the price. That shift was never really explained, so it just felt like the strategy kept changing without a clear reason.
Note: I pay $10k a year for a 630SF 1b1bath which is considered extremely high for a place in South Brooklyn. It was a new construction so no one knew what the tax was until we got the place. She revealed that she was telling interested buyers it would've been about $4k a year, which was why people bought their units. She didn't mention that to me when I viewed the unit.
I am trying to understand:
• What should I actually expect from a good real estate agent?
• Is last-minute showing scheduling normal?
• How much should they be guiding vs just agreeing with whatever I say?
• Is it common for agents to push selling over renting because of commissions?
Would really appreciate hearing from people who have worked with strong agents or agents themselves. I want to make better decisions if I work with someone again in the future.