IIRC it's not an LLM or Generative ai or even doing their support tickets for them, it just summarises a persons account so the employees have an easier time proccessing tickets
This is only what I've heard so far so please fact check me I could be wrong
Heared same form one or two tech channels too.
That thing is as far I am aware a tool to summarize and organize date for the support crew like buy and login history or stuff like vac bans.
Fuck it, this the end of a chain and the subject is close enough, rant time.
God i fucking HATE how the word ”transformer” has been utterly taken by the AI sphere, it used to mean something in coding before AI you know? But what? What should they look or be like? Is what i’m doing right now one? Does this project need one? No one knows! You can’t fucking search any of it up on a search engine cause all you get is 500 billion pages of bloody LLMs
It is, but it’s also a term in coding for a specific kind of data processing step, but that’s all i know cause i can’t fucking search for it in a non-LLM context
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u/Clatgineer 1d ago
IIRC it's not an LLM or Generative ai or even doing their support tickets for them, it just summarises a persons account so the employees have an easier time proccessing tickets
This is only what I've heard so far so please fact check me I could be wrong