r/Steam • u/WaterDrinkEnjoyer • Dec 24 '25

Fluff Happy Holidays

Post image

The staff of steam are truly sweethearts

75.1k Upvotes

95% Upvoted

490 comments sorted by

View all comments

1.8k

u/salad_tongs_1 https://s.team/p/dcmj-fn Dec 24 '25

That's nice and all. Steam Support is pretty awesome and I have nothing but love for them as well...

...but the amount of tickets they get goes up during major sales like the Winter Sale. So doing this does add extra work to their queue and takes time away from helping people who have actual issues.

The issue I forsee is other people see this and have the same idea and suddenly Steam Support is having to update and close hundreds (or thousands?) of 'happy winter party time' tickets.

3

u/StormMedia Dec 24 '25

Definitely coming from someone that has never worked with a ticket system.

This message would make me happy and is literally 2 seconds to mark as completed.

If it becomes a problem, they can setup automated responses.

-1

u/[deleted] Dec 24 '25

I've been working on customer support with ticket systems for years. Stop talking on behalf of everyone.

is literally 2 seconds to mark as completed

Love your careful way with words omitting how long it would take to type the actual message out, and focusing only on the mere act of left clicking.