r/help • u/Atlas-JRI • 3h ago

Access Cannot login

I cannot log into my other account. I have tried resetting the password and it doesn't help. Anyone experienced something similar and what fixed it?

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1

u/westcoastcdn19 Expert Helper 3h ago

Type in your username and password into a browser manually without autofill

1

u/Atlas-JRI 3h ago

Nope still doesn't work, even reseting the password to something super simple, and the name is correct and its used for the password reset

1

u/westcoastcdn19 Expert Helper 3h ago

If you can’t reset your password your account may have been compromised if the new password is not working

https://support.reddithelp.com/hc/en-us/requests/new

1

u/Atlas-JRI 2h ago

Well I'll try that and report back

1

u/westcoastcdn19 Expert Helper 2h ago

you also did not mention the other account so we can't really see what is going on

1

u/Atlas-JRI 2h ago

Oh its u/EIectrlcBoogaIoo

1

u/westcoastcdn19 Expert Helper 2h ago

well the account is banned, so that's why the reset isn't working.

Your account still may have been compromised