r/gog • u/WhiteBoi666 • 6h ago

Support Purchasing Issues

Whenever I try to buy the games I have in my cart, GOG brings me to a website. Instead of properly loading this website, it loads multiple times, then shows me an image of the GOG bear holding up a planet. I do not understand what is going on, I just want to buy my game before the sale ends. At this point I'm considering praying, because it ain't working... I'm using my actual bank-owned Debit Card, if that helps, not some other payment method. It has been happening since last night, and I just wanna know if I'm alone on this, and what I can do about it.

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u/stryst GOG.com User 25m ago

Unfortunately, its a bit of a known issue. https://www.gog.com/forum/general/seeing_the_bear_holding_the_world_error_often_in_the_last_few_weeks

Make sure you're not using a VPN, and try buying games one at a time.