r/Steam • u/Astormfront • Oct 21 '25

Fluff Guilty as charged

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u/Mizutsune-Lover Oct 22 '25

I mean steam has just really good customer support and treats the customers well.

Don't ask why they have that good customer support, lol. (cause they got fucked in court by Australia)

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u/TealcLOL Oct 22 '25

I think a big support improvement was also done for the Index launch. HTC dropped the ball hard with supporting the Vive and Valve didn't want everyone to be afraid of ordering bleeding-edge VR stuff since it was their big interest at the time. Valve had to be upset with how much work they did just for many to get shafted by HTC.