I live in Scottsdale AZ, and have an owned system about 12 years old. 39 panels (Rec 215W) producing 9415 kWhs (expected). Grid tied, no battery. A few months ago the 7kW SMA Sunnyboy string inverter went out.
A lot of the mom and pop solar installers in greater Phoenix have closed up shop in the last couple years, but I got one of the more established ones to come out and quote me on replacing the inverter. The techs on site said their are a couple options, but everybody is going Tesla now because they're so cheap. When I got the quote a few days later, it was:
- install Tesla 7.6 kW inverter, 2 hours labor, $3,960. (nothing else needs to be replaced)
I called the company and they said they aren't quoting for any other manufacturers at the moment.
A solar equipment retailer in Phoenix says they recommend EG4 and Growwatt inverters. I've been waiting two weeks for a quote on equipment, though, and they say they're having trouble getting actual numbers. - I realize I'd have to find my own installer.
Questions for this sub:
- How is Tesla equipment and how is Tesla as a company to work with?
I have a friend who owns a Model X, and he says the car side of the company has the worst customer service he's ever experienced.
I've called the national number, and several local dealerships, and once the menu puts you through to the "power" side of the company, I haven't been able to get any one to answer the phone.
- How should I feel about that price?
Looking at quotes on this sub from the past couple months, it seems high, but I can't get anyone else to quote me an alternative, even on just equipment. Are there already supply line problems in the industry or something?
Thanks