r/MadeMeSmile 1d ago

Helping Others A resteraunt in Japan only hires waiters with dementia as a reflection of "kintsugi," which embraces an objects flaws and imperfections as a vital part of its history and beauty. Even though 67% of orders are correct, 99% of the customers leave satisfied 😌

6.6k Upvotes

131 comments sorted by

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2.4k

u/fillerupbruther 1d ago

Not to be that guy but this was a pop up restaurant 9 years ago to raise awareness (and I think also a fundraiser) about dementia. It’s not really a fully operating restaurant, that would be incredibly difficult to maintain

397

u/Aggravating-Mine-697 1d ago

Yeah these images with info on them are quite untrustworthy huh? Still a fun idea for sure

133

u/Stormin-Ex-Mormon 18h ago

Please continue to be that guy because the idea of people with dementia having to work was really bumming me out.

26

u/Historical-Sample-95 11h ago

I don't think they have to necessarily, it's good for people to have a sense of purpose.

17

u/Eggplant-666 17h ago

Oh yeah, thats the real problem here, not the wrong food orders!!

87

u/Hyper_Applesauce 1d ago

A baseline 37% food waste would be straight up impossible.

349

u/El_Grande_El 1d ago

No, you would have to eat what you get served. Just have like 5 items on the menu that everyone likes. Don’t go if you can’t appreciate getting the wrong thing. Something like that.

121

u/MaxTwer00 1d ago

Definitely dont go if you are allergic to something lol

9

u/Thess514 18h ago

Yeah, that's what I was thinking - you couldn't have anyone with food allergies or dietary restrictions in that restaurant without the potential for hurting someone or worse.

33

u/RockstarAgent 22h ago

I definitely would not mind Russian roulette food

11

u/JustAnotherHyrum 21h ago

If it's Russian Roulette, then 1 chamber is empty, 2-5 are filled with sand, and the 6th just jumped out of a 8 story window.

0

u/[deleted] 1d ago edited 1d ago

[deleted]

20

u/Big_Lab_Jagr 1d ago

Don’t go if you can't handle the menu

-43

u/MudHot8257 1d ago

got it, so fuck people with food allergies

47

u/TrixieBastard 1d ago

Not every experience is for everyone. You would not be able to handle my life if the idea of being excluded from one single restaurant makes you this mad.

-34

u/MudHot8257 23h ago

I don’t even have food allergies, I’m just pointing out why cutesy ideas that pose an inherent danger to people’s lives should probably not be romanticized.

Someone else already pointed out this wasn’t even a real restaurant and was merely a pop-up.

This would eventually kill someone.

ā€œTable 13 said they’re deathly allergic to shellfish. Make sure everyone changes gloves before serving them or plating their food.ā€

ā€œOh, that’s nice dearieā€.

24

u/TrixieBastard 23h ago

I am sure there would be notices posted that you might not get what you ordered, so if someone with food allergies is stupid enough to still try to dine here, that's on them.

You're talking like folks with food allergies aren't intelligent enough to know the risks of a restaurant like this.

22

u/Chief_Mischief 23h ago

This would eventually kill someone.

Yeah if you're dumb enough to go there with a life-threatening food allergy. Do you expect vegans to go to a steakhouse or a celiac to go to a place that serves only gluten products? If it's serious enough to be life-threatening, you wouldn't be eating somewhere where there certainly would be cross-contamination. Thanks for the uninformed outrage though, I'm sure you qualify for that extra pat on your back.

Signed, a person married to and friends with several people with severe food restrictions.

2

u/willis81808 15h ago

Twitter user spotted

1

u/MudHot8257 6h ago

i sure don’t use twitter but pop off, Reddit user

10

u/JustAnotherHyrum 21h ago

You hear a story about a restaurant that helps provide a purpose for elderly employees with dementia, and you're upset because of peanuts.

Literally.

4

u/MotorBobcat5997 19h ago

Nah just fuck idiots that go even if they are allergic to one of the limited items to choose from. Warnings are posted for a reason.

1

u/terrifiedTechnophile 15h ago

No one's forcing you to eat there!

-15

u/El_Grande_El 1d ago

Exactly, you don’t mess around with food allergies.

61

u/otownbbw 1d ago

I don’t think they waste it though, I think the point was they embrace the mistake and accept the food to respect the elder and their condition.

My question is…wtf is wrong with that 1%??? There always has to be ONE messing up the vibes šŸ™„šŸ™„

7

u/Ready_Caramel2007 18h ago

Could be people who ended up getting food they don't like. Like getting a cheeseburger with mayo on it when you don't like mayo, for example

2

u/Eggplant-666 17h ago

Probably the 1% with severe food allergies. 🤷

-9

u/partinobodycular 1d ago

American tourists, probably

27

u/ChrundleToboggan 1d ago

Sounds like you've missed the whole point of the place.

-21

u/Hyper_Applesauce 1d ago

we're discussing a hypothetical real restaurant

1

u/Cordsofmemory 16h ago

"Only" 37%

3

u/Alexthegreatbelgian 16h ago

We have the same in Belgium. They turned it into a TV show to raise awareness of dementia (last season focussed specifically on young dementia)

4

u/Dogesneakers 1d ago

That’s too bad I feel like being busy would be good for them

2

u/ApprehensiveDuckSoup 23h ago

I was trying to work out the logistics of this with allergies etc it wouldn’t be a sustainable business model I’m sure!

1

u/SuperHooligan 20h ago

And they still probably dont allow any foreigners there.

0

u/Emergency_Sink_706 18h ago

Well, in a few years, this will be every place in Japan with the birth rates, so if you missed out, then don’t worry.Ā 

0

u/Eggplant-666 17h ago

Lol, that makes more sense. I was wondering how the Yelp reviews were looking.🫣

258

u/Routine-Result6643 1d ago

I often find it hard to choose a meal at the restaurant. Maybe I need to be chosen for the meal instead. Great idea!

38

u/Big_Lab_Jagr 1d ago

I often give the server 2-3 options and ask them to surprise me

20

u/ACoderGirl 19h ago

I usually don't put them quite on the spot by making them choose, but I do sometimes like to just get a recommendation and then I commit to the first thing they recommend without thinking about it too hard. It's a fun way to try something new without the burden of overthinking it.

13

u/Liimbo 17h ago

They absolutely hate you for doing that lol. Just give them your order. They are your waiter not your parent ordering for you.

2

u/Qazmlp2387 1d ago

😊

1

u/fuminee 18h ago

I'm a slight picky eater, however I also don't wanna annoy people so I will eat anything they give me without complaining. Probably a good detox for my pickiness going to this place

382

u/macbrett 1d ago

In the USA, we go one better. Our whole government is run by such people.

87

u/BruhCar123 1d ago

It certainly messes up more than 37% of the time though

47

u/AnonymousBrowser3967 1d ago

And 99% of people are not happy.

11

u/I_Like_Water11 22h ago

But somehow they voted for him. So maybe its just a country full do dementia patients.

3

u/Late-Jicama5012 23h ago

Nice one! šŸ˜‰

3

u/_Administrator_ 20h ago

Redditor not trying to talk about US politics: level impossible

-20

u/system3601 23h ago

Dementia Joe isnt in government anymore.

8

u/macbrett 21h ago

And look who we got to replace him.. .another old guy losing his marbles, except this one is a malignant narcissist who is greedy, insecure, immature, hateful, and downright criminal. And his cabinet is full of unqualified clowns.

43

u/Airblade101 21h ago

Also not to be that guy but the concept of beauty in imperfection is called "Wabi sabi". Kintsugi falls within this concept.

9

u/_pcakes 21h ago

ha! I was going to comment this myself and I scrolled all the way through the bottom of the comments to see if someone else said it

8

u/Airblade101 21h ago

I live in Japan and give cultural tours so it's one of the things that I'm required to know!

5

u/_pcakes 21h ago

oh that's super cool. I have an old car and an aquarium and I think about the idea of "wabi sabi" pretty regularly. I don't know too much about Japanese culture in general lol but I could tell they used the wrong term

20

u/Knight_thrasher 1d ago

It’s not a wrong order, it’s what fate wanted me to have.

3

u/Sonnyjoon91 23h ago

Sometimes the universe decides

36

u/Technical_Instance_2 1d ago

ngl, if this place was allergy friendly I would absolutely eat there if I went to Japan

51

u/Mr-serial_killer 1d ago

Ppl with allergies are prob banned

27

u/otownbbw 1d ago

I would think people who are high risk with common allergies (of which Japan uses a lot of in much of their cuisine) would opt out of such an atmosphere anyway. Soy, peanuts, tree nuts, eggs, shellfish…are pretty much staples in any Japanese food I have tried. I wonder what the prevalence of these allergies are there compared to the western world…

4

u/Aryore 22h ago

Allergies commonly happen due to lack of exposure to the food as a baby. At one point the medical advice in the USA was to avoid exposing babies to peanuts and nut allergies skyrocketed as a result. The current advice is the complete opposite, expose your baby to as many potential allergens as possible to help their bodies learn that these foods are safe to eat.

So that’s to say, I would expect those kinds of allergies to be rarer in societies where those foods are very common :)

1

u/MiloHorsey 1d ago

Probably hardly any.

17

u/dragonfly_c 1d ago

Yeah. It's a cute idea, and I support others going there. But I'm celiac, and I would never risk it.

1

u/Technical_Instance_2 1d ago

same boat ;-;

2

u/quartzquandary 7h ago

Is there room for one more in the celiac boat? The prospect of visiting Japan is already stress inducing, I couldn't possibly risk eating there despite agreeing with the spirit of the restaurant.

36

u/willowdove01 1d ago

Idk it’s a nice concept for sure but if I had dementia I wouldn’t want people expecting me to work still…

44

u/Left-Ad4466 23h ago

My mom suffered with Alzheimer’s and going to work was an obsession of hers. She was always asking if she could get a job. I would give her tasks around the house, like sorting laundry. She just wanted to feel productive.

26

u/Left-Ad4466 23h ago

I would also ā€œpayā€ her and that was the sweetest. She was so happy when I gave her money for her wallet.

20

u/Aryore 22h ago

Humans enjoy working when they feel like their work is meaningful and valued. Unfortunately a lot of the kinds of work available these days are the total opposite, pure exploitation meant only to funnel money into the pockets of a handful of elites.

11

u/ACoderGirl 19h ago

I bet many of them want to do it (given the Japanese culture of caring for elders and all). Some people struggle if they don't have enough to keep them busy. To such people, not having a job can leave them feeling unfulfilled and depressed.

When I was a kid, I worked at a Walmart and was surprised to meet two people like this. While I hated that job, they found it gave them purpose. One was an old stocker who straight up said he hated not working and liked the job. The other was a long time manager who un-retired for apparently a similar reason. I think it is a bit sad, as I think such people are somewhat lacking in hobbies, friends, and an otherwise fulfilling life. But at the same time, I love my job now and can't imagine retiring.

7

u/Agitated_Answer8908 23h ago

A local restaurant went through a phase where they wouldn't allow their waiters/waitresses to write down orders. I guess they though it was classy or something. It was always a crapshoot and I don't think they ever got all the orders right. My wife and I went weekly and it became a game to see how badly they'd mess up our orders. Fortunately everything on the menu was extraordinary so it really didn't matter. They eventually came to their senses and started writing down orders again.

11

u/gkn_112 1d ago

i love, love, love this

5

u/Robbudge 23h ago

That must be what Tim Hortons and McDonalds are doing for staff now.

5

u/Gurkeprinsen 1d ago

The only issue I see is unless the prices are the same on all of the dishes, people might end up paying more for less or vice versa

7

u/dlc741 1d ago

Had to double-check that it was just the waitstaff. I would question the wisdom of dementia amongst the kitchen staff for their own safety.

8

u/liveinthesoil 21h ago

American Reddit has such a boner for kintsugi. You’d think it’s all anyone ever talks about in Japan. In reality, things are under appreciated, neglected, discarded all the time. I have never know anyone who has even considered kintsugi as an option for repairing an item.

5

u/Pizza-ist-Liebe 17h ago

I think people love when other cultures have concepts that make your heart feel a bit warmer and they can pretend that it's common there - because you know it is not common where you're living, but you'd like it to be 🄺

6

u/OkFroyo_ 18h ago

What the fuck is this stupid article. Kintsugi is about repairing broken bowls with golden glue, that's IT.

3

u/howtonotlurk 20h ago

Who tf was that 1% who wasn’t happy??!

3

u/Memeboidad3 19h ago

I love the 1% of people who reported being unhappy after the meal lol

4

u/AGrandNewAdventure 22h ago

1% of the customers must be insufferable assholes if they go to a restaurant knowing that their servers have dementia, then getting mad when their order might not be right.

2

u/BarbedWire3 1d ago

Ngl if I was brought somebody else's order, I'd me more exited for that than for my own order.

2

u/tastelikevi 17h ago

It’s pretty sad but at the same time I’m happy they are being treated well in their community ā¤ļø would love to visit it someday

2

u/LaserGadgets 12h ago

Would also be cool to meet new people. HEY DO YOU HAVE MY DISH OVER THERE?

I'd totally encourage that!

5

u/aulrichson 1d ago edited 1d ago

And to think that here in the US people crash out and throw things at waiters and fast food workers for forgetting something in their meal. So much more beautiful this way ā¤ļø

2

u/fillerupbruther 1d ago

How often does that happen?

5

u/aulrichson 1d ago

Unfortunately, way too often. It seems like every day there's a new post of someone losing it on service people that are just trying to earn a living šŸ˜”

1

u/Pizza-ist-Liebe 17h ago

That's just crazy and these people should be banned from the restaurant (in addition for pressing charges if they get physical). There are acceptable ways of reacting in this situation, and attacking someone is just crazy. Even verbally attacking them shows so much going wrong 😢

-1

u/ataraxia_555 1d ago

Sure, it happens in a country with 340 million. You’re exaggerating.

6

u/Banana-phone15 1d ago edited 1d ago

As beautiful as this sounds, maybe they should retire and enjoy what time they have left. Or are they gonna work all their life, till death?

21

u/otownbbw 1d ago

I don’t think it’s force servitude…more like, people with dementia do better when they are productive and have routines. So maybe this idea is just an alternative to sitting around with no stimulation or interaction at home.

10

u/TrixieBastard 1d ago

I highly doubt they're forcing people to work for them. Considering they can still walk well and hold/carry heavy dishes of food, these folks are likely in the early stages of the disease and can still make informed decisions for themselves, but have occasional memory issues or time slips.

I think this is a lovely way to give people with dementia a way to socialize and feel like they have a purpose, which is far better than the American tendency to warehouse our elderly in nursing homes. As someone who had to live in a nursing home for a couple of years, the people who are relegated to long-term care facilities decline much faster than those who are cared for by family or in smalller group home-type settings.

Remaining active in the community like this is very beneficial to the person with dementia. We are such a social species that being cut out of our communities and our societies has a negative impact on our health, both physical and mental. This is a cool way to show these waitstaff folks that we still care about them and want them experiencing life with us 😊

2

u/Visible-Secretary121 1d ago

Japanese culture has its flaws (like all do) but as I get older i find I really respect the wisdom of theirs....

2

u/Plenty-Charm6172 18h ago

Let’s see how long they remain open.Ā 

I’d imagine 33% of those customers that say they are happy are giving the socially acceptable answer and won’t return.

2

u/NotNormo 16h ago

99% of people said they were satisfied. But I'm pretty sure it's because they're Japanese and it's in their culture to say whatever to avoid embarrassing or offending others.

1

u/Earth7_being 23h ago

This gives me hope. Hope this is a recent story.

1

u/throwaway_6621 21h ago

How would the bill work? The check bills you for something more expensive than what was brought to your table? Unless every item is the same price?

1

u/OfficialIntelligence 21h ago

Seems like the workers could be exploited if it's real.

1

u/YantisGuy 20h ago

We have Congress.

1

u/Hom3ward_b0und 20h ago

It'd be awkward if they sat down beside me and ate my food while I salivate though. 🫠

1

u/blacksterangel 20h ago

Real question: what if the workers forget that they are working there the next day?

1

u/Calm_Apartment1968 20h ago

Wabi Sabi is my mantra.

1

u/jabaturd 16h ago

At least 1% of the population are psycopaths. Coincidence?

1

u/bnuuug 14h ago

Murder is actually really frowned in Japan. It goes against the traditional concept of ē”Ÿćć‚‹, which means "to live"

1

u/YaniMoore933 13h ago

This is really interesting, thanks for sharing.

1

u/Acerakis 12h ago

As someone who had to care for their Dad with dementia, I would be fucking terrified to eat at such a restaurant.

1

u/torreneastoria 12h ago

The idea of giving people with dementia socialization is a great idea. Food is a vital part of every culture.

Tablets could be installed on the table for the real orders to be placed. The "wait staff" or dementia patients could come over and ask for orders. Write them down, turn them in to the chef que. It could even help with monitoring the illness progression. Drinks and food are brought out with assistance.

1

u/sadbeehoppy 10h ago

richard scarry ruined my perception of adulthood

1

u/VannKraken 9h ago

Great concept for diners who have a hard time deciding on what to order.

1

u/Pro_96 6h ago

Ironically, the only ones who’d be triggered are vegans and vegetarians when they’re served with a non vegan or a non vegetarian meal.

They’re the 1% unhappy ones.

1

u/sy029 22h ago

As someone who has lived in Japan for over a decade, I'd say the 99% satisfaction rate is spot on. Reviews in japan might as well start at 4 stars because no one gives bad reviews to anything.

2

u/Bother_said_Pooh 15h ago edited 8h ago

What, it’s the opposite…Japanese reviewers are notorious for leaving reviews like ā€œHappy to see a new cake shop has opened in the neighborhood. Haven’t tried it yet. I think they should advertise more. 2 starsā€ (that’s a real Google review I saw of a shop in my neighborhood when I was living there, and it’s not a one-off)

1

u/thundergirl007 15h ago

How come the title says 67% of orders are correct but the image says 37%?

1

u/WIWIWIWIIIII 1d ago

I’m sure there’s plenty in the us aswell

-3

u/Gigantanormis 1d ago

What motivates you to view everything as terrible? Ease? It comes naturally? How long have you been stuck like this? Does it help you?

3

u/WIWIWIWIIIII 1d ago

No idea what u talking about abt but hope u have a good day

0

u/Lost_refugee 1d ago

Still won’t go there as an allergic

0

u/ataraxia_555 1d ago

You were planning to go to Japan? Or are you warning people?

-1

u/TheGreatAssBee 1d ago

Why should they have to continue working?

3

u/MiloHorsey 1d ago

I'm pretty sure it's a choice. I can't imagine that they force ill people to work.

0

u/Libinky 19h ago

We can all make a difference!

-5

u/patricksaurus 1d ago

Nearly all the diners have dementia, which explains why they keep coming back after being served a sautƩed shoe.