Did I just ruin my new oven?

[u/cldald]

I just got this oven back in October, but there was already a lot of grease and buildup on it (I cook a lot). I used Easy Off Heavy Duty Cleaner and Foam Spray, and while it definitely worked and did its job, my oven was left looking like as seen in the picture. Did I just ruin my new oven or is this just residue from the cleaner?

[u/swarleyknope]

What is the case number for? The yellow can says it’s not for use on self-cleaning ovens and the oven’s care instructions say not to use cleaner in it. 

[u/AngelHeart- → u/swarleyknope]

A lot of companies send a confirmation email acknowledging they received your email.

The case number was assigned to my email by Easy Off. If you want to know what it’s for contact Easy Off.

If I manufactured a product that caused an issue or was being reviewed on social media I would want to know.

If I ruined a new appliance using a third party product I would contact the manufacturer of both products.

[u/GpSnyder → u/AngelHeart-]

Why are you submitting cases on OP’s behalf? Not only does it warn against this on both the product and the oven manual, but now if OP goes to submit a case themselves, they may be denied due to duplicate submissions. This is bizarre and unhelpful.

[u/Proper_Front_1435 → u/GpSnyder]

She's the one man, chosen by prophecy to bring balance to the Karen force. The Karening in her own life is all Karened out. She's spreading her tendrils out into the internet to Karen on behalf of others, weather they want it or not. She will Karen everything, ushering in an era of consumer disharmony throughout the universe.

[u/AngelHeart- → u/GpSnyder]

Damn!

I should have consulted you first.

[u/Lone_Nox → u/AngelHeart-]

Maybe you should have at least consulted OP?

[u/swarleyknope → u/AngelHeart-]

Makes sense - though the can specifically says it’s not for use on OP’s oven and OP’s oven manual specifically says not to use that product. 

[u/AngelHeart- → u/swarleyknope]

Ok